Returns/Exchanges

Due to the highly customized nature of our products, returns are generally not accepted.  Exchanges can be made if the sizing is incorrect or if there is a defect in the item.  For the best results in sizing we recommend the Feetsizr App

• Returns requests must be emailed to us with clear and bright pictures in .JPG or .PNG formats highlighting the damage and date of delivery.
• Exchange request must be made within 7 days of product delivery.
• The product must have been unworn and unaltered.
• We do not cover return shipping costs.
• In the event, that we accept your return request, we must receive your item within 30 days of a Return Authorization issue.

.

All return/exchange requests must be emailed to customer.service@augustapparel.com  or made using the contact form below