Returns/Exchanges

RETURNS AND EXCHANGES

Due to the highly customized nature of our products, returns are generally not accepted.  Exchanges can be made if the sizing is incorrect or if there is a defect in the item.

  • Returns requests must be emailed to us with clear and bright pictures in .JPG or .PNG formats highlighting the damage and date of delivery.
  • Exchange request must be made within 7 days of product delivery.
  • The product must have been unworn and unaltered.
  • We do not cover return shipping costs.
  • In the event, that we accept your return request, we must receive your item within 30 days of a Return Authorization issue.

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All return/exchange requests must be emailed to customer.service@augustapparel.com  or made using the contact form below

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Robert August Apparel
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