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RETURNS AND EXCHANGES

Thank you for your interest in our return policy. Please find the details of our policy below:

Effective March 1st 2023

Made-to-Order Products:

Our made-to-order products are crafted with great care and precision to meet your specific requirements. Since these products are made-to-order, they cannot be returned for a refund. However, we understand that there may be occasions where you may need to exchange your made-to-order product for a different size. In such cases, we offer an exchange for a new size within 14 days of receipt.

Please note that the exchanged product must be in its original condition with tags and labels intact. We reserve the right to refuse an exchange if the product shows signs of wear and tear.

Ready-to-Wear Items:

Our ready-to-wear items are carefully curated and crafted to provide the best quality and fit. We understand that there may be occasions where you may need to return or exchange your ready-to-wear product. In such cases, we offer a return or exchange within 14 days of receipt.

Please note that the returned/exchanged product must be in its original condition with tags and labels intact. We reserve the right to refuse a return/exchange if the product shows signs of wear and tear.

We hope that you are satisfied with your purchase. If you have any questions or concerns regarding our return policy, please do not hesitate to contact us.

All return/exchange requests must be emailed to customer.service@augustapparel.com  or made using the contact form below

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